Agents of Transformation is a platform for systemic changes through arts and design, connecting the next generation with decision makers in politics and industry.
Challenge
A young online publisher with an industry leading business model was looking to take its magazine to the next level.
After establishing the magazine successfully and sustainably in the national media landscape, it faced challenges in growth, retention, and user acquisition due to algorithmic adjustments in social media feeds.
Approach
We conducted an offsite purpose workshop with the whole editorial team and additional staff to sharpen the identity and narrative of the magazine, to uncover potential to reach a broader audience and to explore new user acquisition approaches.
Measures
Editorial
Based on the refined purpose, we identified numerous editorial measures to convey the new narrative to the existing and new readership, including introspective content pieces, deeper and more visible reader integration and a dedicated community management to connect the magazine with a broader cultural fabric.
Product
We developed concrete measures for a loyalty strategy to foster viral effects, laying out the steps and milestones for a customer referral program and integrating already existing communicative measures and events under a shared perspective to enhance the word of mouth amongst the highly loyal readership.
Design
We laid out the roadmap for a rebranding, including brand character, landing page redesign, visual guidelines for editorial images, and the integration of offline activities.
Results
Six years after its founding and after huge losses in the last four, Krautreporter finally reached a self-sustaining business in 2021, enabling the organization to expand its offering while providing security and safety for its staff.